Measure Archives | Bloomerang https://bloomerang.com/topic/measure/ Wed, 15 Apr 2026 15:53:46 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 The 5 Silent “Revenue Killers” Stalling Your Mission—And How to Fix Them https://bloomerang.com/blog/revenue-killers-stalling-your-mission-and-how-to-fix/ https://bloomerang.com/blog/revenue-killers-stalling-your-mission-and-how-to-fix/#respond Fri, 03 Apr 2026 18:25:46 +0000 https://bloomerang.com/?p=148981 A lack of passion isn’t what holds most nonprofits back. Nonprofits are working harder than ever—yet revenue growth remains inconsistent. The issue isn’t effort. It’s hidden friction inside fundraising systems that quietly limit growth. Many nonprofits face the same patterns: low first-time donor retention, stagnant gift sizes, underperforming recurring programs, and technology that slows teams […]

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A lack of passion isn’t what holds most nonprofits back. Nonprofits are working harder than ever—yet revenue growth remains inconsistent.

The issue isn’t effort. It’s hidden friction inside fundraising systems that quietly limit growth.

Many nonprofits face the same patterns: low first-time donor retention, stagnant gift sizes, underperforming recurring programs, and technology that slows teams down instead of accelerating results.

These aren’t isolated issues—they’re signals your fundraising system isn’t working as one.

The good news? These stalls are identifiable and fixable. In this guide, we’ll explore five common fundraising growth barriers, how to recognize them, and what steps can help your organization move forward.

The 5 revenue stalls for fundraising

1. The first-time donor “retention gap”

According to the Fundraising Effectiveness Project, first-time donor retention averages at just 14%.

This means that for every ten new donors your organization acquires, nearly nine of them will never give again. Without strong follow-up engagement, donor acquisition becomes a cycle that consumes time and resources without creating long-term growth. This doesn’t just impact retention—it also limits gift growth and recurring conversion. This not only harms donor retention but also restricts gift growth and the conversion of one-time gifts into recurring donations.

The hidden revenue gap

Ultimately, you’re missing out on a lot of money, and long term, those losses compound into a greater financial loss. For example, organizations using Bloomerang have reported first-time donor retention rates as high as 52%,1 meaning you’re missing out on hundreds or even thousands of donors and potentially tens of thousands of dollars over 5 years.

Want to see how much you’re losing out on? Plug in your numbers with our ROI calculator!

2. The “median gift” stagnation trap

The 2025 M+R Benchmarks report found the average one-time gift to be $126.

If your median gift size isn’t growing, your donation experience could be limiting generosity. Unoptimized donation forms, lengthy checkout flows, or static ask amounts can unintentionally cap giving potential.

The hidden revenue gap

If your standard gift size is plateauing, you’re losing out on potential income. Bloomerang customers see an average one-time gift of $166—and up to $191 for larger organizations,2 and those dollars you’re missing add up to some major revenue loss for your mission.

3. The recurring giving “value leak”

According to the 2025 M+R Benchmarks report, the average monthly donation is $24.

Recurring donors are a source of sustainable support you can cultivate. However, many platforms unintentionally limit monthly gift size through default donation levels or unclear giving options.

The hidden revenue gap

Having recurring donors is great—but missing out on revenue can prevent your nonprofit from growing. For instance, Bloomerang customers report an average of $38 per monthly gift.3 What could you do with 58% more each month from your recurring donors?

4. The “legacy tech” growth tax

The Fundraising Effectiveness Project report found that mid-sized nonprofits ($250K–$1M revenue) experienced −0.5% median revenue growth.

Your software can be a big contributor to stunting your growth. Outdated fundraising systems often create hidden costs—requiring your staff to spend more time managing data, exporting reports, and fixing workflow issues instead of building donor relationships.

The hidden revenue gap

Spending more on software can cost your mission hundreds and thousands of funds every year. Similar nonprofits using the Bloomerang Giving Platform 9.5% annual growth4—highlighting a lot of revenue left on the table for other organizations.

5. The “fragmented platform” growth gap

Many nonprofits rely on a patchwork of tools: one system for CRM, another for donations, another for volunteer management. These disconnected systems prevent organizations from seeing the full donor journey—from volunteer activity to event participation to giving history.

Without that context, engagement strategies become fragmented and less effective as opportunities get lost between systems and data silos, resulting in a measurable decline in year-over-year revenue.

The hidden revenue gap

How much are data silos and unconnected tools costing your nonprofit? The answer may surprise you. For example, organizations leveraging the full Bloomerang platform see an grow around 1.5x the rate5 compared to customers using only two products of the platform. That’s thousands of dollars in potential income loss.

The answer isn’t five strategies—it’s one unified system

Each of these “revenue killers” may look like separate problems—but they all stem from the same root issue: disconnected systems and manual processes.

When donor data, giving experiences, and engagement workflows operate in silos:

  • New donors aren’t followed up with consistently
  • Gift amounts stay static
  • Recurring programs underperform
  • Staff spend time managing tools instead of building relationships

Fixing each issue individually can create incremental improvements—but it doesn’t eliminate the underlying friction. Sustainable growth requires a system that works as one.

A unified system doesn’t just fix individual problems—it systematically removes the friction causing them. The result: every part of the fundraising system reinforces the others—turning isolated improvements into compounding growth.

What is the long term impact? 

Over five years, this difference compounds significantly. Nonprofits using the full Bloomerang platform experience roughly 70% cumulative revenue growth, demonstrating how unified systems can accelerate fundraising momentum.

1. Transform your retention gap with lifecycle automation

With a unified platform like Bloomerang, every new donor triggers an automated journey:

  • Immediate, personalized acknowledgment
  • Timely impact follow-up
  • Targeted second-gift ask

This ensures consistent stewardship without relying on manual intervention—directly improving retention rates.

2. From gift stagnation to dynamic giving optimization

Giving experiences adapt in real time when you use a unified giving platform:

  • Suggested amounts adjust based on donor behavior
  • Forms are simplified to reduce friction
  • Express donation options reduce drop-off

This removes barriers to generosity and increases average gift size.

3. Transform your value leak into structured upgrade paths

Recurring giving is built into the system—not treated as an afterthought:

  • Monthly giving is promoted as a primary option
  • Annual impact is clearly communicated
  • Donors are prompted to upgrade over time

This increases both participation and long-term donor value.

4. Move from legacy tech to workflow automation

With a unified system, manual processes are replaced with automation:

  • Data flows seamlessly across tools
  • Reporting is generated automatically
  • Staff time shifts from administration to donor engagement

This reduces operational drag and improves team efficiency.

5. Replace fragmentation with a 360-degree donor view

One unified giving platform means all your engagement data lives in one place, including:

  • Giving history
  • Event participation
  • Volunteer activity

This creates a complete picture of each donor, enabling more relevant and effective outreach.

Final thoughts

Fundraising growth rarely stalls for a single reason. It’s often the result of multiple small inefficiencies: low retention, flat gift sizes, underperforming recurring programs, and disconnected systems.

Fortunately, these obstacles can be overcome through a combination of effective strategy, strong stewardship, and appropriate technology. Genuine, sustainable growth isn’t about fixing individual issues in isolation—it comes from eliminating the disconnects and friction points between your fundraising efforts. When your fundraising functions as a unified system, every positive change amplifies the others, transforming modest improvements into sustained, long-term revenue momentum.

Additional resources

Data Validation

1 Organizations using Bloomerang have reported first-time donor retention rates as high as 52% for nonprofits under $100K in revenue, and around 45% for organizations in the $1M–$10M range, demonstrating the impact of strong donor relationship management.

2 Bloomerang customers report an average one-time gift of $166. For larger organizations ($1M–$10M in revenue), average gifts rise to $191, significantly exceeding industry averages.

3 Bloomerang data shows nonprofit customers between $100K and $10M in revenue averaging $38 per monthly gift, approximately 58% higher than the industry average.

4 Organizations in the same mid-sized revenue segment using the Bloomerang Giving Platform report 9.5% annual growth, outperforming the industry. Nonprofits switching from other platforms see even greater growth with Blackbaud eTapestry users switching to Bloomerang have reported average revenue growth of 98% in their first year.

5 Nonprofits using the full Bloomerang Giving Platform experience an average yearly revenue increase of 11.14% compared to those using only a single product. This means organizations using the complete platform grow 1.5× faster than those using only two products.

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AI for Nonprofits: Helpful Prompts & Next-level Tips https://bloomerang.com/blog/ai-for-nonprofits/ https://bloomerang.com/blog/ai-for-nonprofits/#respond Fri, 12 Dec 2025 18:36:46 +0000 https://bloomerang.com/?p=143562 If your nonprofit is experimenting with AI, you’re in good company. A recent Twilio study found that 90% of nonprofits, education institutions, and healthcare organizations already use AI in at least one part of their donor engagement or marketing work. But there’s a world of difference between dabbling with AI and welcoming it into your […]

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If your nonprofit is experimenting with AI, you’re in good company. A recent Twilio study found that 90% of nonprofits, education institutions, and healthcare organizations already use AI in at least one part of their donor engagement or marketing work.
But there’s a world of difference between dabbling with AI and welcoming it into your workflow as a trusted partner—one that helps you reclaim precious hours, uncover new opportunities for generosity, and strengthen the supporter relationships that fuel your mission.
This blog post is here to help you do exactly that. We’re moving past the hype and into real, practical steps for using AI intentionally and ethically, with ready-to-use prompts designed specifically for nonprofits.
Here’s your roadmap:

 Bloomerang combines intelligent AI insights with powerful tools to bring every giving story to life. Learn about our fundraising solution

AI for nonprofits: FAQs

What is AI for nonprofits (and what isn’t it)?

AI for nonprofits is the set of smart, supportive technologies that help simplify—and amplify—your everyday work. It can brainstorm content, summarize complex information, analyze donor behavior, and help you craft more personalized fundraising strategies.

But here’s the truth of it:
AI isn’t here to replace your people. It’s here to support them.

Think of AI as a partner that takes on the busywork, surfaces insights you might otherwise miss, and helps you make sharper, more confident decisions rooted in real data—not guesswork.
This is exactly how we designed Penny, Bloomerang’s AI fundraising partner. Penny builds on decades of proven fundraising wisdom and your real donor data—so her guidance always connects back to what works, not what’s trending.

Which AI tools are most helpful for nonprofits?

Many nonprofits already use AI without realizing it. But the tools that make the biggest difference generally fall into a few key categories:

Donor management

  • AI built into your CRM (like Bloomerang + Penny) for revealing opportunities based on reports, personalizing outreach, and strengthening donor stewardship
  • Predictive models for identifying donor capacity or likelihood to give

Content & brainstorming partners

Marketing & design

Operations & admin

What are some of the best AI use cases for nonprofits?

AI shines brightest when it’s helping you save time or make smarter, more informed decisions. Think of it as a task-doer. Here are a few useful examples:

Fundraising & stewardship

  • Draft or summarize grant narratives
  • Personalize donor appeals for different segments
  • Suggest tailored stewardship touchpoints based on giving history

Marketing & communications

  • Create a three-month content calendar
  • Turn one story into multiple social posts
  • Draft newsletter subject lines and intros

Operations & admin

  • Summarize long meetings with key takeaways
  • Draft volunteer recruitment messages
  • Create clear, friendly event instructions

How can nonprofits use AI responsibly?

Many nonprofit professionals feel both excited and cautious about AI. That healthy mix of caution and excitement is exactly what leads to using AI responsibly, and that’s how you build trust. Reassure your team, donors, and volunteer community with these ethical guidelines:

  • Protect your data: Never copy and paste donor PII into public tools. Use secure, built-in AI features like Bloomerang’s that work inside your CRM.
  • Keep humans in the loop: AI provides a draft. Your team provides the heart.
  • Watch for bias: Review outputs for equity, inclusion, and accuracy.
  • Be transparent: Communicate how you’re using AI—internally and with supporters.
  • Document your standards: Create a simple, sharable AI use policy for your team and the public.

What is AI prompting—and where do I start?

Prompting is simply telling the AI what role to take, what context it should know, and what you want it to produce.

The easiest way to get started is with the RCGO model:

  • Role: Who the AI should be – “Act as an expert nonprofit fundraiser.”
  • Context: Audience, tone, constraints – “The audience is donors who have not given in at least two years. The tone should be warm, inviting, and demonstrate that we miss them.”
  • Goal: The outcome you want – “Invite these lapsed donors to give to our new ‘Community Garden’ project with a $10,000 goal.”
  • Output: The format you need – “Write a three-paragraph email to help us re-engage these donors.”

How can you use the RCGO model? Copy one of the prompts from our prompt library, paste it into your preferred AI tool, and adjust. That’s it.

Why do inputs matter so much in AI prompts?

Better inputs lead to better outcomes. Many AI tools let you feed in brand guidelines, examples, personas, or past campaigns. Others—like Penny—pull from your existing donor data, giving you meaningful guidance without needing to upload anything.
More context = more accurate, trustworthy suggestions.

Can my nonprofit avoid using AI?

You can—but you’re already using it in tools you rely on every day both personally and professionally, like Siri, Google Search, and Amazon Alexa. The real question is:
Will you use AI intentionally to strengthen your mission?

When used with clarity and care, AI saves time, nurtures donor relationships, and helps you do more without asking your team to work more.

Discover strategies to effectively and responsibly integrate AI into your operations. Get the complete guide to getting started with AI.

AI prompts for nonprofits

We created a nonprofit-focused AI prompt library to help you get the most out of generative AI tools like Penny, Gemini, or ChatGPT.

Here’s a preview of what’s inside:

Campaign planning & strategy prompt

Role: You are a Development Director at a mid-sized nonprofit.
Context: Your audience is current donors who gave in the past two years, and you want to re-engage them with storytelling and impact updates rather than repeated appeals.
Goal: Build a three-month retention-focused campaign.
Output: Include an outline with timeline, messaging themes, communication channels, and three storytelling or impact update ideas.

Social media & email content

Role: You are a digital marketing manager at an animal welfare nonprofit.
Context: You are preparing for National Volunteer Week and want content that highlights volunteer impact, celebrates contributions, and encourages more people to get involved.
Goal: Drive engagement and celebrate volunteers through compelling social media content.
Output: Provide five platform-specific posts (under 100 words) with images + hashtags.

Thank-You Messages

Role: You are a Communications & Development Manager.
Context: The templates you currently use for donor thank-yous feel generic; they need more heartfelt personalization, tailored to each donor’s giving history.
Goal: Write meaningful, personalized thank-you emails to donors.
Output: Provide three thank-you email examples and list best practices for personalizing donor acknowledgements.

Find the best donor prospects hidden in your database. Download the free eBook.

 

Three simple steps for getting started with nonprofit AI

Framework for getting started with nonprofit AI: start small, adhere to ethical guidance, and empower your team.

1. Start small.

AI, like most new tech, can be overwhelming at first. Don’t try to do everything at once!
Begin with one task—like drafting an email or summarizing a meeting—and iterate your prompt until it feels just right. Each small win builds your confidence and improves output quality.

2. Follow ethical guidelines.

Develop a simple AI guide for your nonprofit team to follow. Be proactive to prevent security or ethical issues.

A few principles make all the difference:

  • Review and refine all AI-generated copy
  • Avoid entering sensitive donor information into public tools
  • Choose secure, purpose-built AI for data-focused work
  • Confirm compliance with regulations like HIPAA or FERPA

3. Empower your team.

Training helps nonprofit staff feel supported, not replaced. Consider hosting a prompting workshop or sharing a short internal guide. Emphasize that:

  • AI handles the grunt work
  • Humans handle the heart work
  • Together, they amplify impact

Encourage your team to experiment, especially with customizable tools like Gems or Custom GPTs. These tools will help you further tailor your prompts and create even higher quality outputs.
Remember: the more comfortable your team feels using AI solutions, the more your nonprofit can raise and achieve next-level impact.

Launch an AI-powered fundraising strategy with Bloomerang

Although it’s possible to tailor AI solutions like ChatGPT or Gemini to your nonprofit’s unique needs, it takes time and effort—time most teams don’t have. And because these tools aren’t built for purpose, they often miss the nuance and heart behind your nonprofit’s mission. Bloomerang is taking a different approach with Penny, an AI fundraising partner grounded in and trained on real nonprofit experiences.

With Penny, our AI fundraising partner, nonprofits get guidance rooted in real fundraising expertise. Penny is trained on decades of hard-earned best practices from Bloomerang’s fundraising consultants and informed by your actual donor data, giving you clarity you can trust.

Penny meets your team where you are—no matter your current level of AI experience—and helps you turn supporter behaviors, donor journeys, and campaign milestones into smart, actionable steps.

With Penny, your organization can:

  • Ask questions in clear, conversational terms, such as “Which donors gave last year but not yet this year?” or “Which volunteers are most likely to become donors?” to get immediate answers based on your nonprofit’s supporter data
  • Reveal useful donor insights you may not spot on your own, such as lapsed-donor alerts or donor upgrade opportunities
  • Streamline tasks like donor segmentation, first-draft content creation, and workflow planning, so you can spend more time cultivating genuine connection
  • Take the necessary next steps to roll out new strategies, such as starting a campaign, prioritizing outreach, or assigning key donor follow-up tasks

Penny doesn’t replace your team—she elevates it.
By handling the heavy lifting behind the scenes, Penny frees your staff to show up where they’re needed most: building relationships, deepening generosity, and shaping a future full of impact.

With AI that’s built for purpose—and built for you—your nonprofit can deliver the personalized donor experience supporters crave, without stretching your team thin.

Meet Penny. Our AI fundraising partner takes you from insight to impact faster—without needing to be an AI expert. Join the waitlist today to be the first to experience AI built for nonprofits.

Wrapping up

AI is moving fast—but you don’t need to start sprinting right away. Your first step is simple: open a browser, try one prompt, and see how much time you can reclaim.

Used mindfully and with purpose, AI can help you strengthen donor relationships, raise more, and pour your energy back into your purpose-driven work.

Looking to go deeper? Explore these free nonprofit-focused AI resources:

Ready to unlock your fundraising future? The future of intelligent fundraising is coming, and it's built to help you raise more with less. Get a Bloomerang demo to see for yourself.

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15 inspiring nonprofit annual report examples (+ template!) https://bloomerang.com/blog/nonprofit-annual-report/ https://bloomerang.com/blog/nonprofit-annual-report/#respond Wed, 22 Oct 2025 09:00:00 +0000 https://bloomerang2dev.wpengine.com/?p=45639 Many nonprofit professionals greet the annual reporting process with apprehension. After all, annual reports have a bad reputation—they’re often seen as a drain on time and resources However, you don’t need to dread creating your annual report! When well-crafted, this resource can be a vital tool for retaining and growing donor support. This guide walks […]

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Many nonprofit professionals greet the annual reporting process with apprehension. After all, annual reports have a bad reputation—they’re often seen as a drain on time and resources

However, you don’t need to dread creating your annual report! When well-crafted, this resource can be a vital tool for retaining and growing donor support.

This guide walks your organization through the process of creating a nonprofit annual report. Here’s what to expect:

57% of Americans say they have a high level of trust in nonprofits, more than any other sector. With a robust, informative, and transparent annual report, you can maintain a high level of trust with your donors, leading to long-term support for your nonprofit.

Easily gather and evaluate donor insights to help find new supporters. Learn about Bloomerang’s data management tools.

Nonprofit annual report FAQs

What is a nonprofit annual report?

A nonprofit annual report is an externally facing resource that recaps an organization’s accomplishments and challenges within a given year. The audience for this report is the donors, volunteers, constituents, and other stakeholders who have been involved with the organization’s projects and programs throughout the year.

Traditionally, this report was a printed document or brochure shared with relevant stakeholders. Nowadays, annual report formats vary widely. They can be presented in various formats, including:

  • PDFs
  • Videos
  • Interactive web pages
  • Online booklets
  • And other unique styles

Are nonprofits required to publish annual reports?

In short: no. You may be thinking of Form 990 — every year, nonprofits are required to submit a Form 990 to the IRS. This document contains information about your nonprofit’s revenue and expenses throughout the year. Because this information is publicly available, supporters can use your nonprofit’s annual Form 990 to track your financial transparency.

Technically, Form 990 is the only required annual report for nonprofits. However, your annual tax form doesn’t thank your donors, make them feel proud, or give them new reasons to engage and grow their relationship with you. A comprehensive annual report can fill this role. That’s why we highly recommend including a full-fledged annual report in your annual strategy.

Additionally, publishing an annual report can demonstrate to donors that you are committed to transparency. According to a Candid study, “Funders donate 62 percent more on average to organizations that are transparent about how their gifts are used than those without such transparency.”

What is the difference between an annual report and an impact report?

While annual reports and impact reports share similarities, many organizations are now differentiating between these two vital nonprofit resources.

An annual report is published once a year and typically follows a clear format. It typically features a message from the nonprofit’s executive director, information about operational milestones, and updates on the organization’s financial health. This type of report is traditionally published as a multi-page PDF or booklet available both online and in print.

On the other hand, an impact report specifically focuses on the outcomes your organization has achieved as a direct result of its efforts. These types of reports demonstrate tangible impact using storytelling, beneficiary testimonials, and quantifiable data.

Annual reports and impact reports: Key differences

Annual report Impact report
Scope Broad, covering all an organization’s accomplishments and challenges throughout a calendar year Focused, covering the results of a single campaign or initiative
Content Financial data, operational updates, and long-form storytelling Testimonials and outcome metrics
Audience Typically, a more formal audience of major donors, board members, and industry partners Typically, an audience of the donors who supported a

specific campaign

Despite these differences, many organizations are blurring the lines between these reports. In this guide, you’ll see annual reports that read more like punchy impact reports, with clear data and only one to two pages of content. This reflects a broader trend among nonprofits to make their annual reports more online-friendly, favoring visually engaging, data-driven infographics over lengthy, formal documents.

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Free nonprofit annual report template

So, what should a nonprofit annual report include? Here is a basic template that can provide a starting point for building your annual report strategy:

This basic template shows the essential elements of a nonprofit annual report, which are described in more detail in the text below.

As shown in the template, your annual report should include the following elements:

  • Your organization’s mission statement. Feature your mission statement at the very beginning of the document. This will provide context for those who may not be as familiar with your organization and serve as a reminder to those who are.
  • Financial information. Again, be as straightforward as possible with these numbers for transparency with your supporters. Donors want to know how you used their funds, so show them that your nonprofit is a responsible steward of their donations by providing context behind major expenses. Get specific about what you were able to accomplish by including statistics about the total number of people you helped, animals you rescued, etc.
  • Projects from the year. What projects did you start? What did you finish? Which digital fundraising campaigns were most successful? What still needs to be done in order to reach your nonprofit’s goals? Include photos or videos to show what your efforts looked like.
  • Appreciation for your contributors. This is a great opportunity to acknowledge and appreciate your nonprofit’s donors. You can also thank other key stakeholders like volunteers, corporate partners and board members.

Since there is no legal requirement for nonprofits to publish annual reports, there are no specific guidelines for what you must include in your report. However, if you completely omit your financial information from your report, for instance, some supporters may consider it fishy. Promoting full transparency is key to maintaining donor trust and your nonprofit’s reputation.

How to optimize your nonprofit impact report

Now that you have a basic understanding of the elements of an annual report, you can build on your approach to make the report as engaging and effective as possible. Here are a few best practices to keep in mind when developing your nonprofit’s annual report:

1. Incorporate your annual report into your larger strategy

Your annual report will provide the greatest long-term benefits when it supports a larger goal and strategic plan for your organization. You can recoup the time and resources spent creating the report by turning this report into a valuable donor engagement and retention tool.

For example, you can use your annual report to bolster your fundraising strategy. You can support your donor retention efforts by spotlighting top donors and partners in your report and highlighting exciting upcoming initiatives for supporters to get involved with.

You can also use the report to further your marketing approach. Consider the core messages your organization has pushed throughout the year. How can you incorporate those same messages, tone and visuals into your annual report?

Carefully thinking through the purpose of your annual report will help you create a resource that reinforces and supports your other strategic goals.

2. Create a donor-centric nonprofit annual report

Your annual report should be donor-centric to reach your audience on a personal level. Review these strategies for keeping your report centered on your supporter community:

Consider your audience

Your annual report’s format is a key decision to make and you can base the choice on what you anticipate your audience will read. Understanding your audience demographics and preferences is the first step to ensuring your annual report is designed for their needs.

You may have some donors who want all of the details about your organization’s efforts as soon as possible. They value and appreciate a book-style annual report with detailed stories, infographics and charts.

You may also have some donors who won’t sit down to read your newsletter, much less a lengthy annual report. You may consider sending a single page of infographics rather than a full report to these donors.

Apply a you-attitude throughout the document

A you-attitude is all about presenting accomplishments as your donors’ rather than your organization’s. Try to keep supporters centered at all times. For instance, compare the following sentences:

This image says "Thanks to your generous support, we were able to provide 500 bowls of food to cats in need."

Versus

This image says "Your generous support fed 500 cats in need, like Fluffy. We couldn't do that without you!"

The second sentence uses you-attitude and is more likely to hold the attention of your supporters throughout a document like your nonprofit annual report. This subtle shift lets the donor know you’re truly grateful for their support.

Create visuals to feature important metrics and information

It can be overwhelming to pick up a large packet of information with pages and pages of text. Instead, break up the text with infographics, graphs and charts, images of supporters and volunteers and other interesting graphics.

Visuals make it easier for supporters to scan your nonprofit annual report and pull out the data that means the most to them.

3. Choose a nonprofit annual report format

The traditional nonprofit annual report is a book-length document. Since some donors prefer having extensive information about your organization, these lengthy reports aren’t a waste of time and energy.

Sending comprehensive annual report booklets to the right donors can pay off, like in the case of The Rhode Island Foundation. This organization published a well-designed, well-written report. They cut down on the number of reports they mailed directly (and made the report available online) but made sure to continue sending the paper version to some local lawyers.

An elderly man walked into the office of one of these local lawyers, prepared to write a will and get his affairs in order. While he waited to be seen, he picked up one of the copies of the Rhode Island Foundation annual report. He hadn’t quite known what to do with his sizable estate before that moment. Years later, upon his passing, the Rhode Island Foundation received a small fortune from that generous man, all thanks to a printed annual report.

This story illustrates the benefits of a traditional report format. However, this doesn’t mean you shouldn’t adapt to the times. Analyze your audience and create your annual report according to what they’re most likely to respond to.

Remember that you can always post your full report online and use other formats to summarize information and invite your supporters to visit your website to view the entire document. For example, let’s review some other unique formats that you may use to convey your annual report:

Large Postcard

Postcards are designed to be brief so that supporters can quickly and easily skim the information rather than read a lengthy document (or book). Your goal shouldn’t be to jam-pack this postcard with all of the information that you would include in a traditional report. Instead, you should highlight only the most important details.

Your postcard should:

  • Convey impact and results. Due to limited space, you may need to be selective about the most important metrics to incorporate. Remember, this is the opportunity for your nonprofit to show the world the good you’ve done in the last year.
  • Visually display information. Make sure the information is easy to read. Charts, graphs and prominently-displayed statistics help draw attention to the most important aspects of the postcard.

While you may not have the opportunity to include every detail in this format, you can leverage additional platforms alongside your postcard. For example, you may leave out appreciation messages for major donors in your postcard, but include a QR code leading to a virtual donor recognition wall to show your gratitude in another way.

Here is a template for what your annual report postcard might look like:

This template shows what a nonprofit annual report might look like in postcard format.

This template includes financial information, a short summary of the accomplishments during the year and key statistics that reveal the organization’s impact.

Self-Mailer

Another option for sending your nonprofit annual report is creating a 2-4 page document self-mailer. Self-mailers can be incredibly useful because they bypass the issue of getting your supporter to open an envelope in the first place since the address and postage are printed directly on the document. It’s easy for your supporters to simply open the document and read what it says.

Follow these best practices when designing a self-mailer:

  • Include clearly stated next steps. When you designate the next steps supporters should take to further engage with your organization, you ensure the mailer won’t just get lost with their junk mail. By incorporating a list of upcoming events or the URL for your donation page, you increase the likelihood that they’ll keep the report for a longer period of time.
  • Incorporate plenty of images. Break up the text with images to engage your readers without distracting them from the copy. Be sure the mailer is visually compelling and not overwhelming for your readers.
  • Keep your copy concise. You have more space with a self-mailer than a postcard, but it’s still somewhat limited. Condense your copy to make sure it’s short, sweet and to the point, but still cover all of the important aspects of your annual report.

While this type of nonprofit annual report is designed to be physically mailed, it’s also a good idea to send a PDF version via email to gain the attention of those who might have missed it in their mailbox.

Here is an example of what your self-mailer could look like. It contains the same information we highlighted in the postcard, but in a multi-page format:

This is a template for what a self-mailer nonprofit annual report might look like.

Video

A well-designed, compelling video is a great way to not only tell your supporters but also show them the impact they made on your organization’s mission. Follow these steps to create an effective video:

  • Be picky about your videographer. Video annual reports need to be professional in order to make an impact on your supporters, and hiring a videographer is the easiest way to ensure this. As you review your top options, carefully examine their past videos. If they don’t inspire you, move on. Home movie quality just won’t cut it.
  • Follow a prepared script. Gather your staff’s best writers to craft the script to discuss all of the important metrics and accomplishments that you want to highlight in your annual report. The other shots in the video will support the speaker’s words.
  • Use relevant footage. If your organization focuses on reducing water pollution, then show footage of rushing rivers and streams. If you help abandoned animals find new homes, incorporate clips of dogs meeting their new families for the first time. Use the video format to its fullest potential by including maps when discussing location or by featuring videos of volunteers when you discuss their involvement.

You can share your video report on your website, social media and email newsletters.

4. Choose compelling visuals for your nonprofit annual report

Your report’s images and graphics should be thoughtfully chosen. Here are a few examples of the types of visuals you might include in your annual report:

  • Brand the visuals to your nonprofit. Your entire annual report should flow together cohesively. This means you should make sure your logo is prominently displayed and that your usual colors and fonts are used in images and infographics.
  • Diversify the type of images you use. Instead of only including photos of your constituents or staff, diversify your images to help convey more information. For instance, pie charts are a great opportunity to display financial allocations and statistics graphics help draw the reader’s eye.

Effective annual report visuals include images of volunteers or constituents, statistics and text-based images and pie charts and graphs.

  • Keep donors engaged. Don’t overwhelm your readers with too much text or too many images. Rather, there should be a healthy balance of text and images.

Images should never be distracting. They should be helpful guides when it comes to conveying important information within your nonprofit annual report.

Ask for volunteers to review the document and provide feedback about the imagery used before you send your report out. Or, you might hire a professional graphic designer to help organize all of the information in a visually compelling way.

5. Be honest and appreciative in your nonprofit annual report

Honesty really is the best policy, especially in your nonprofit annual report.

Sometimes things don’t go as planned and you may not reach a specific goal or complete a certain project. However, if you try to cover up mistakes or missed opportunities, you can foster mistrust among supporters.

If you haven’t quite accomplished one of your goals within the last year, briefly mention it in the annual report. Then, follow it up with a game plan to adjust your strategy and show your donors that you’re taking a proactive approach.

Address information such as:

  • What the setback was and what caused it
  • Data-informed adjustments you’re planning to make to address the issue at hand
  • How and when the setback should be addressed in the future

Stay transparent about all of your nonprofit’s activities, including finances, campaign results and external threats, such as any data breaches you may have experienced.

6. Use your nonprofit annual report to look forward

Providing information about your future plans and projects will get people excited about what’s in store for your nonprofit.

When looking forward, make sure to spell out the expectations regarding your organization’s future actions and goals:

  • Remind supporters about goals in progress. For example, you might provide an update as to whether or not you’re on track for the capital campaign that you started in 2022 and will wrap up in 2025.
  • Get donors excited about the next long-term project for your organization. What major changes are on the horizon for your nonprofit? Let donors know what opportunities you’ll be pursuing next year to show that you’re constantly seeking new ways to grow and evolve.

Forward-facing plans excite your donors and inspire them to continue contributing in the future.

Make sure that after you’ve provided insight about your future plans, you also provide opportunities for your supporters to get involved. Provide some action items that supporters can take part in right away, such as the URL to your donation page, meeting dates and upcoming event registrations so that they can show their support.

Tools for creating your nonprofit impact report

You don’t need to be a graphic design expert or set aside a large amount of your budget to build a compelling annual report. There are plenty of free and inexpensive ways to develop your report using user-friendly online resources.

A few helpful design tools for creating your annual report include:

  • Yearly, which is an annual report design tool specifically made for nonprofits. You can use the user-friendly drag-and-drop builder to design a professional, mobile-friendly report customized to your nonprofit.
  • Venngage, which is a visual storytelling design tool. Using this platform, you can create branded infographics for your digital report without having to consult a graphic designer.
  • Canva, which is another free graphic design tool that can help you create your annual report in multiple formats. Canva offers templates for all types of printed and digital designs, including reports, postcards, social media graphics and more.
  • Visme, which is a visual communication platform for developing presentations, infographics, data visualizations, videos and more. You can try this platform for free or upgrade to a starter plan to access a wider range of features.

Choose your annual report platform based on the report formats you’re looking to create. Also, take advantage of any free trials or demos before investing in paid plans.

Free eBook: A Beginner’s Guide to Nonprofit Data Segmentation. Increase your donor retention rates by keeping donors more engaged through segmented communication. Get the guide.

15 inspirational nonprofit annual report examples

1. Feeding America

A financial snapshot from the Feeding America 2024 annual report

Feeding America’s 2024 Annual Report is a classic example of the traditional PDF annual report format. However, the nonprofit elevates this basic format with eye-catching graphic design and engaging imagery.

In the screenshot above, you can see an example of the unique way the nonprofit depicts its annual financial statement. The organization cleverly ties its mission to food and agricultural imagery, providing readers with a more engaging way to explore the nonprofit’s financial situation.

Elsewhere throughout the report, images of supporters, volunteers, and beneficiaries smiling help foster an emotional connection and provide greater visual interest.

2. Blood Cancer United (formerly the Leukemia & Lymphoma Society)

Mission-related statistics from the Blood Cancer United annual report

Blood Cancer United’s 2024 Annual Report theme is “United in Action.” The organization uses this theme to tell the stories of patients supported throughout the year, from a cancer survivor-turned volunteer to a patient who ran the Boston Marathon after surviving Hodgkin’s lymphoma.

The report accurately illustrates the nonprofit’s approach to 360-degree support for beneficiaries. Through colorful graphic design and a cohesive theme, readers can gain a comprehensive overview of the organization’s successes and financial performance from the past year.

3. WWF

A success story about tigers from the WWF 2024 annual report

The World Wildlife Fund’s (WWF) 2024 Annual Report is replete with engaging imagery that showcases the organization’s conservation mission. The report alternates between stories that highlight both the global and local impacts of the organization’s conservation work. This format provides readers with a clearer understanding of the scale and scope of WWF’s projects and the diverse types of ecosystems they support.

At the end of the report, readers can explore the nonprofit’s statement of activities, which includes a clear breakdown of operating revenues, expenses, and other financial details. The report also includes a detailed list of ways to give, allowing readers who feel inspired after reading the report a clear way to show their support.

4. Rhode Island Foundation

Statistics from the Rhode Island Foundation 2024 annual report 

The Rhode Island Foundation’s 2024 annual report is a booklet available as a PDF or an interactive webpage with text, visuals, and videos. It takes a deep dive into the various projects and campaigns from the year, primarily using pictures of supporters, beneficiaries, and team members to bring the mission to life.

Above, we can see how the foundation used eye-catching graphic design to spotlight key statistics from the year. This communication style makes it simple for supporters to understand the key milestones hit throughout the year without having to read through long text blocks.

5. American Heart Association

The title page of the 2023-2024 American Heart Association annual report

The American Heart Association’s most recent annual report stands out for its comprehensiveness. Anyone picking up this report, whether a donor, beneficiary, community member, or corporate partner, is met with a thorough overview of the organization’s current standing.

The organization’s top priorities, from improving rural health to fueling scientific research, are detailed in-depth. Maps, charts, statistics, and images are available to enhance readers’ understanding of the issues.

The report also pays homage to one of the most important groups of nonprofit donors: corporate sponsors. Each major corporate sponsor is given a specific mention and description of how they’ve supported the mission.

6. Habitat for Humanity

Impact statistics from the 2024 Habitat for Humanity annual report

Habitat for Humanity’s 2024 annual report takes a unique spin on illuminating the organization’s mission to provide affordable housing for those in need. Rather than a traditional PDF format, the report is a compelling web page full of text, videos, images, and other multimedia elements that bring the organization’s mission to life. The page uses engaging elements such as bold statistics, pullout quotes, and parallax scrolling to draw readers into the content.

The report also includes a convenient, sticky top-level menu that allows readers to browse the page more easily and jump to different sections that interest them.

7. Girls Who Code

The title image for the Girls Who Code 2024 annual report, showing a group of three girls smiling while holding coding textbooks

Many nonprofits are taking a digital-first approach to their annual report, including Girls Who Code.

The organization’s 2024 annual report is an interactive, engaging webpage that features infographics, interactive maps, videos, photos, and news articles. The result is a visually delightful report that offers a comprehensive overview of the organization’s mission to teach girls how to code.

8. Save the Children

A screenshot of the Save the Children annual report showing a photo of the U.S. Capitol with text overlaid in an engaging graphic design

Save the Children’s 2024 annual report effectively employs a traditional approach, presenting a comprehensive booklet that highlights key accomplishments, program enhancements, and testimonials.

Specifically, the report’s focus on individual stories makes the document more engaging and emotional, bringing the pages to life. Donors can understand the full spectrum of the organization’s services and meet the real children impacted by its mission.

Additionally, as illustrated in the image above, the report effectively employs key graphic design principles, including maximizing blank space and utilizing bulleted lists to convey essential information.

9. The Carter Center

The Carter Center 2024 annual report homepage

The Carter Center’s 2024 annual report is an engaging, scrollable webpage featuring graphics, charts, and videos. It maintains a simple, streamlined presentation by using links to other sections of the website for more detailed information.

The page focuses on the year’s most important metrics, including financial details and information about the total number of donors.

10. Doctors Without Borders

The Doctors Without Borders 2024 impact report webpage

Doctors Without Borders doesn’t overcomplicate its 2024 International Activity Report. The report webpage features links to a blog post recapping the year, informative articles highlighting the organization’s key work, and a downloadable financial report.

Including the financial report as a separate document is an excellent way to maintain a streamlined annual report page, while still providing comprehensive financial details for supporters who are interested in a more in-depth understanding of the organization’s financial well-being.

11. The Nature Conservancy

A page from The Nature Conservancy’s 2024 annual report showing impact statistics

The Nature Conservancy’s 2024 annual report offers multiple opportunities for supporters to learn more by clicking links to resources or drop-downs with more information. Readers can also download a PDF of the report if they prefer.

The report is available in multiple languages and includes a survey for readers to provide feedback about its value.

12. Atlanta Humane Society

The first page of the Atlanta Humane Society’s annual report

The Atlanta Humane Society 2024 impact report is short and sweet at just two pages! This style of annual report is ideal for mid-sized regional organizations that want to convey key facts to their audience quickly.

The report highlights key metrics and encourages visitors to visit the main website for more information.

13. KEXP

An infographic from the KEXP annual report

KEXP is a nonprofit radio station affiliated with the University of Washington. The organization’s 2024 annual report features an attention-grabbing infographic that showcases key statistics and clear visuals, displaying income and expense information. The full report is available in a visually engaging PDF format.

14. Housing Works

The title page of the Housing Works 2025 annual report

The Housing Works 2025 annual report opens with a powerful theme: “Act Up, Fight Back: A Year of Action.” The annual report showcases the organization’s mission to advocate for inclusive care, social justice, and an end to homelessness, using maps, videos, charts, graphs, and impact statistics.

The report also includes comprehensive donor acknowledgment lists, recognizing supporters for their amazing contributions throughout the year.

15. Humane Colorado

A page from the Humane Colorado annual report showing testimonials and photos of animals

Humane Colorado offers a comprehensive financial overview page, featuring the nonprofit’s annual report, Form 990, and audited financial statements.

The annual report is available as a digital booklet. Supporters can flip through to read about how the organization helped a husky named Luna through their vet hospital and gave special care and attention to an older cat named Smokey. This level of detail brings the organization’s mission to life for readers, encouraging them to engage more deeply with the nonprofit’s fundraising efforts.

How Bloomerang helps nonprofits create stellar annual reports

As you can see, the core tenets of any successful nonprofit annual report include compelling testimonials, accurate data, and inspiring storytelling. Bloomerang CRM can help you put all these components together into a stellar annual report that speaks directly to your audience’s needs and interests.

With Bloomerang CRM, nonprofits gain access to essential features such as:

  • Interactive giving dashboards to monitor crucial metrics, including campaign results, giving trends, and donor growth
  • Smart fundraising insights to understand donors more deeply
  • Dynamic donor groups for tailored messaging
  • AI-powered communication campaigns that give your team time back in the day to focus on your highest-impact fundraising strategies

You can incorporate all of these essential insights into your annual report. For example, you can use information from your CRM to spotlight loyal donors, incorporate beneficiary stories that resonate with your audience, and accurately report on fundraising accomplishments.

Schedule a Bloomerang demo by clicking here to see how our donor management platform can help generate insights for your next annual report.

Wrapping up nonprofit annual reports

Your nonprofit’s annual reports will receive much more attention when they’re thoughtfully crafted, compelling, and well-designed. Ensuring that your report is engaging and educational for your supporters will go a long way in building stronger, long-lasting relationships.

The templates and annual report examples throughout this article should help your nonprofit get started making your annual report the best it can be. If you’re looking for more information about donor communications and effective nonprofit reporting, check out these additional resources:

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Contact info cleanup: practical prep for year-end outreach https://bloomerang.com/webinar/contact-info-cleanup-practical-prep-for-year-end-outreach/ https://bloomerang.com/webinar/contact-info-cleanup-practical-prep-for-year-end-outreach/#respond Thu, 25 Sep 2025 17:16:12 +0000 https://bloomerang.com/?post_type=webinar&p=141626 The post Contact info cleanup: practical prep for year-end outreach appeared first on Bloomerang.

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Beyond Good Enough: Why Nonprofits Deserve “More” to Achieve True Impact https://bloomerang.com/blog/beyond-good-enough/ https://bloomerang.com/blog/beyond-good-enough/#respond Mon, 08 Sep 2025 12:00:39 +0000 https://bloomerang2dev.wpengine.com/?p=139679 There’s a mindset in the nonprofit world that needs to be retired once and for all: that we’re in the middle of a generosity crisis. Now, let me be clear—I don’t underestimate the challenges nonprofits face. Many organizations are seeing deep cuts in federal and government funding. These setbacks are painful, destabilizing, and in many […]

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There’s a mindset in the nonprofit world that needs to be retired once and for all: that we’re in the middle of a generosity crisis.

Now, let me be clear—I don’t underestimate the challenges nonprofits face. Many organizations are seeing deep cuts in federal and government funding. These setbacks are painful, destabilizing, and in many cases, may never be reversed. I empathize deeply with the uncertainty this brings.

But acknowledging those challenges doesn’t mean accepting the narrative that generosity itself has dried up. Because I know something else to be true: in turbulent times, people rise up. Individuals rally to support the causes they believe in—especially when institutions fall short.

The truth is, generosity isn’t shrinking—it’s shifting. It’s not that people don’t care. Giving is shifting along with our nation’s largest transfer of wealth and nonprofits too often lack the support, tools, data, and systems needed to activate and sustain the care that is out there.

I don’t believe in a generosity crisis. I believe in an infrastructure gap. And when we close that gap, more leads to more.

Why “do more with less” is holding us back

Nonprofits have been inadvertently asked, year after year, to do more with less. Less funding. Less time. Less staff. Less technology. The expectation that nonprofits should stretch, shrink, or sacrifice their way to success isn’t just unrealistic—it’s harmful.

Too often, I see passionate teams bogged down by:

  • Fragmented systems that make it hard to connect with donors holistically.
  • Underinvestment in staff and technology.
  • A focus on short-term gains over long-term growth.

The result is predictable: burnout, donor churn, and missed opportunities. At some point, the question must shift from “How can we make do?” to “What would be possible if we had more—the right tools and support?”

Because here’s what we see in action: when nonprofits connect data across fundraising, donor, and volunteer touchpoints, they consistently outperform the sector. Don’t just take my word for it though. Bloomerang clients increase revenue by 47%, achieve 12% year-over-year constituent growth, and drive 35% higher volunteer participation—proving that more connection and insight translate directly into more impact.

The problem isn’t scarcity

Let’s stop talking about nonprofits like they’re charity cases. They are engines of innovation, community, and change. But they’ve been conditioned to settle—for “just enough,” for outdated systems, for fragmented tools.

What happens when we give them systems built for growth? When we stop asking them to start from zero after every campaign? When we actually invest in their ability to connect the dots?

We see nonprofits transform from reactive to proactive. We see relationships deepen. We see giving multiply. Here’s what that looks like:

  1. Moving Beyond Isolated Events
    Fundraising events are valuable, but they shouldn’t be where your strategy begins and ends. Each event should add to your knowledge, inform your next move, and strengthen your relationship with supporters. The measure isn’t just dollars raised—it’s the new prospect donors engaged, the participation of family members of existing donors, and how many supporters return for multiple events over time.
  2. Connecting the Dots
    Imagine if every interaction—every email opened, donation made, or event attended—was part of one continuous donor journey. That’s what happens when your systems work together instead of in silos. With this approach every event or interaction can serve two purposes: raising more money and nurturing future donors.
  3. Relationships, Not Transactions
    Automation isn’t about removing the human element. It’s about freeing your team to do the work only humans can do—build trust, express gratitude, and tell compelling stories that move people to action.

An abundance mindset isn’t naïve—it’s necessary

There’s a misconception that striving for more is a luxury that only the largest nonprofits can afford. I see it differently.

I believe striving for more is a responsibility—because when you do more, you serve more. You lift more lives. You protect more rights. You spark more change.

“Good enough” is not good enough for the missions we’re all here to serve. Let’s stop accepting “good enough.” Let’s start building. And let’s move from a scarcity mindset to an abundance mindset—where every donor, every dollar, and every data point works toward a shared purpose.

Why we built the Giving Platform

This belief in abundance is exactly why we built the Bloomerang Giving Platform. I didn’t want to create another fundraising tool—I wanted to help nonprofits escape the hamster wheel that resets with every campaign or event. I saw passionate teams doing incredible work, but without the connective tissue between fundraising, donor management, and volunteer engagement, their efforts couldn’t compound.

The Giving Platform was designed to close that infrastructure gap. To unify data, to make every interaction part of a continuous relationship, and to help nonprofits turn generosity into lasting growth. The Giving Platform is all about unlocking what’s already there, waiting to be activated.

When we invest in better systems, nonprofits stop settling for “good enough.” They build momentum. They attract more supporters. They raise more, engage more, and impact more. That’s the vision behind Bloomerang—and it’s why I believe abundance isn’t just a mindset. It’s a model for growth.

Your next step starts here

If you’re tired of the hamster wheel—of reinventing the wheel, of just getting by—it’s time to rethink what’s possible. That’s why we built the Bloomerang Giving Platform: to give nonprofits more than survival, to give them the tools to thrive.

You deserve systems that connect the dots. Your team deserves technology that compounds your impact. And your mission deserves abundance—not “good enough.”

Let’s build a sector that stops accepting less and starts embracing more. Let’s show what happens when generosity meets the right infrastructure—when more truly leads to more.

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Brighter. Bolder. Built for purpose. https://bloomerang.com/blog/brand-refresh/ https://bloomerang.com/blog/brand-refresh/#comments Thu, 04 Sep 2025 12:00:00 +0000 https://bloomerang2dev.wpengine.com/?p=126805 Nonprofits are the heartbeat of change. You rally communities. You rewrite futures. You take the big, bold vision of a better world and turn it into something tangible. At Bloomerang, we’ve always known this about the people we serve: your ambition isn’t something to tone down. It’s something to celebrate. Too often, nonprofit leaders are […]

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Nonprofits are the heartbeat of change. You rally communities. You rewrite futures. You take the big, bold vision of a better world and turn it into something tangible.

At Bloomerang, we’ve always known this about the people we serve: your ambition isn’t something to tone down. It’s something to celebrate. Too often, nonprofit leaders are portrayed as scrappy, modest, or endlessly resourceful—and while that’s all true, it’s only part of the story. What we see is something even more powerful: visionary leaders with bold goals and unstoppable purpose.

So we asked ourselves: Does our brand reflect the vibrancy, optimism, and ambition of the sector we’re here to serve?

That question led us to this refresh—a brighter, bolder Bloomerang that’s built to match the energy and excellence of the nonprofits we serve.

Reflecting the abundance we believe in

This brand refresh is not just a new coat of paint. It’s a re-commitment. A declaration that abundance is not a fantasy—it’s a strategy. That nonprofits aren’t defined by what they lack, but by how boldly they lead.

We wanted every part of the Bloomerang identity—our colors, our typography, our voice, our visuals—to reflect the energy, optimism, and boundless possibility that lives at the heart of your work. The result is a new look and feel that’s still unmistakably us—but more aligned than ever with who we serve and what we believe.

What’s new (and why it matters)

A vibrant visual system for a vibrant sector

We’ve introduced a dynamic, joyful palette that radiates optimism and celebrates momentum. You’ll see bold colors and expressive organic shapes inspired by growth and connection. Every element is designed to feel energetic and human—because that’s what nonprofit work is.

Our refreshed logo has a refined shape and updated composition that feels more modern, confident, and fluid.

A voice that knows and honors you

Nonprofit leaders are pulled in a thousand directions. So our voice needed to do what great partners do: cut through noise, offer clarity, and remind you of your gifts and strength.

Whether you’re reading a product page, a campaign headline, or a help article, you’ll find us sounding more like the partner and cheerleader you’ve always known—rooted in your reality, never shying away from challenge, and always nudging you toward what’s possible.

We speak in a tone that’s:

  • Validated – We see the work you do. We honor it.
  • Invigorated – We bring joy and optimism, even when things get hard.
  • Savvy – We share insight you can act on, not fluff.
  • Unstoppable – Because we know that’s what you are.

One Bloomerang Giving Platform

To support this momentum and meet the evolving needs of the sector, we unified how we talk about our tools and the Bloomerang Giving Platform. At the start of 2024, Bloomerang acquired Qgiv, a leader in fundraising solutions. Today, Qgiv by Bloomerang transitions to Bloomerang Fundraising.

This renamed product brings all of our giving tools under one unified product brand experience and platform—making it even easier for fundraisers to deliver seamless, donor-centric experiences and build lasting relationships. These updates are part of our promise: that every part of Bloomerang works together to help you grow.

More than a new look: a clearer expression of what we stand for

Everything about this refreshed identity is designed to echo our belief that nonprofits are not just worthy of better tools—they’re worthy of better expectations.

We’re not just here to sell great software. We’re here to partner with nonprofits to:

  • Ignite next level impact
  • Connect supporters to causes
  • Champion the for-purpose movement
  • Fuel growth through technology AND people that are built for purpose

Because when your mission is a better world, “good enough” just isn’t.

Made with—and for—the nonprofits we serve

This brand refresh wasn’t built in isolation. It was shaped by what we’ve long known about the challenges nonprofits face—backed by years of research, platform insights, and, most recently, focused conversations with our customers and partners.

We conducted interviews and facilitated a customer focus group to pressure test our thinking and ground our decisions in what really matters: making it easier for you to fundraise, connect, and grow. Combined with what we’ve learned from supporting tens of thousands of nonprofits over the years, this input helped shape the Bloomerang brand that aligns with your purpose and is grounded in your reality.

We also prioritized accessibility at every step of the process. From typography and color contrast to layout clarity and tone, we’ve designed our brand to be inclusive across every touchpoint. Whether someone is exploring our website, attending a webinar, or interacting with our product, they should feel welcomed, supported, and seen. Because design should never be a barrier—it should be an open door.

Looking ahead, together

This isn’t just Bloomerang 2.0. It’s a fresh new chapter in our shared story—a chapter powered by insight, ambition, and a deep belief that your impact deserves to be celebrated, supported, and scaled.

So whether you’re just discovering us or have been with us from the beginning, we hope this new identity feels familiar in all the right ways—and energizing in the ways that matter most.

Because we’re still Bloomerang. Just brighter. Bolder. And more built for purpose than ever.

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7 Simple (but Effective) Ways to Maximize Your Donor Data https://bloomerang.com/blog/7-simple-but-effective-ways-to-maximize-your-donor-data/ https://bloomerang.com/blog/7-simple-but-effective-ways-to-maximize-your-donor-data/#respond Fri, 08 Aug 2025 09:00:01 +0000 https://bloomerang2dev.wpengine.com/?p=132451 Key takeaway: Your nonprofit CRM is among your nonprofit’s most important assets. If you’re not sure that your organization is getting the most value and use out of its donor data, it’s crucial that you take some proactive steps to change that. By remembering some simple techniques and incorporating them into your data reporting, you […]

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Key takeaway: Your nonprofit CRM is among your nonprofit’s most important assets. If you’re not sure that your organization is getting the most value and use out of its donor data, it’s crucial that you take some proactive steps to change that.

By remembering some simple techniques and incorporating them into your data reporting, you can make a major investment in your nonprofit’s ability to make smarter fundraising decisions. Try these seven key ways to maximize the usefulness of your donor data:

  1. Automate data input to your CRM.
  2. Integrate your donation and data software.
  3. Set clear policies for donor data.
  4. Segment your donor data.
  5. Refine your marketing strategies.
  6. Look for underutilized donor metrics.
  7. Conduct an employer append.

Remember, strong data creates stronger financial, marketing, and fundraising strategies!

Use these tips and the linked resources in this article to begin strengthening your CRM and bolstering your organization’s data infrastructure.

1.  Automate data input to your CRM

Automated data input for any interactions with donors is essential for maintaining a truly useful database.

A comprehensive database of donor information and records, or CRM system, will reveal important propensity trends, enabling your organization to better anticipate giving potential and habits in both existing and future donors. This kind of insight is key to making smarter marketing and fundraising decisions!

Having more data lets you identify more trends, but another main benefit of data input automation is simply the fact that your staff’s time will be freed up to better analyze this data. Rather than manually entering or formatting it for hours at a time, good software will offer a way to fully customize your automatic input settings.

Automatically archiving email records of donor interactions is another smart data move. Not only does this enable you to develop stronger relationships, it also makes it easier to reference your past donor relations and engagement strategies.

The main point: Use online donation tools and email platforms that can automatically populate your database software.

2. Integrate your donation + data software

The wealth of digital tools available today make it easier than ever to collect, organize, refine, and use your data in new ways. In addition to automatic input features, CRM integration capabilities are a crucial element to look for in any nonprofit software solution.

Regardless of the exact work your nonprofit does or the types of donors you most often target, there are CRM apps perfectly suited to help you and your data work smarter. With tools integrated directly into your database and management system, you can more easily track and record every important metric from your:

  • Fundraising events of any size
  • Peer-to-peer fundraising campaigns
  • Charity auctions and mobile bidding events

The main point: Always make sure that your fundraising software solutions can integrate with your CRM. This makes them doubly useful as both fundraising and data collection tools.

3. Set clear data policies for donor data

No matter how much donor data you have or how effective your collection methods are, your CRM can become useless without some overarching guidelines in place!

Set some clear policies for data input. This is the only way to ensure that your CRM is organized, but most importantly, useful. Include clearly labeled sections for any type of information that might be added to an entry.

Setting up a regularly scheduled time once or twice a week to check newer entries and updates for formatting correctness is a great way to stay on top of your donor database upkeep.

Additionally, if your organization is looking to improve its database in the context of a wider capital campaign, a fundraising consultant can help you establish some data guidelines and connect you with essential donor research resources.

The main point: An organized database is a useful database. Set some concrete policies to ensure your data remains tidy as it grows.

4. Segment your donor data

Data segmentation is an essential part of maintaining an organized and useful donor database. In fact, one of the main purposes of your donor database should be to make the data segmentation process easier!

Analyzing the data of your existing donors is key to directing meaningful growth. Instead, too many nonprofits make the common data mistake of focusing too heavily on the growth itself, forgetting to look for insights in the data already at hand.

Data segmentation is generally the best way to identify important donation trends, and it’s also a crucial technique for:

  • Understanding your existing base.
  • Targeting your marketing efforts.
  • Developing effective fundraising strategies.
  • Identifying weak spots in your data collection.

The main point: Segmenting your donor information by donor level, giving history, giving potential, preferred communication methods, or any other metric is an extremely important part of using your database to its full potential.

5. Refine your marketing strategies

If it doesn’t already do so, your nonprofit should focus heavily on its marketing strategies. This is not only because it’s important to attract new donors, but also because a strong marketing strategy can work wonders for your data collection and upkeep.

Great marketing and up-to-date reporting tools will create a feedback loop of data refinement in a process like this:

  1. Use your segmented database to refine and target your marketing strategies, focusing on specific sectors of your donor base.
  2. Collect some critical metrics from your targeted marketing campaigns. For instance, how many recipients opened your email? What kind of email marketing does this sector of your donors best respond to?
  3. Add this marketing data to your database and improve your understanding of that sector of your donors.
  4. Use your data to constantly target your marketing and refine your database.

The main point: Don’t think of your marketing and donor data analytics as completely separate tasks. Use each to continually support and refine the other!

6. Look for underutilized donor metrics

When collecting data or looking for ways to expand or refine your entries for important donors, be sure to identify some metrics that are extremely useful but often overlooked.

For example, political contribution history is a valuable metric to have for any donor, existing or prospective, since it can serve as a very accurate indicator of commitment and giving potential.

Top prospect research resources should provide you access to this kind of information, but there are plenty of ways to conduct your own research, too. For political contribution history, for instance, you can search official contributions through the FEC, or even find online databases specific to your locale.

Get creative when working on growing your donor database. It’s important to learn as much about your donors and their giving habits, but don’t forget to consider metrics that can more indirectly provide these insights.

The main point: Valuable but often overlooked metrics like employer information can be extremely effective additions to your donor database, especially when it comes to fundraising strategies regarding corporate gift matching. Need more help taking advantage of corporate gift matching revenue? Check out Double the Donation’s matching gift tool, which integrates seamlessly into your favorite fundraising platforms (like Bloomerang!).

7. Conduct an employer append.

Speaking of employer information, one of the easiest ways to unlock more value from your donor database is by running an employer append.

This process generally involves working with a third-party data enrichment service to fill in your donor records with current employment information—like the company they work for, their job title, and whether they qualify for workplace giving programs. While this data might not seem essential at first glance, it can dramatically increase the effectiveness of your fundraising strategies, especially when it comes to corporate engagement. Without this information, you’re likely leaving free money on the table.

The main point: Knowing where your donors work doesn’t just give you a fuller picture of who they are—it opens the door to corporate gift matching, broader workplace giving campaigns, and potential sponsorship opportunities.

Conclusion

If you’re unsure if your organization’s CRM is providing as much value to your work as it can, read through each of these techniques listed above. Which of them has your organization already implemented into its data practices?

Strong donor databases require constant maintenance and cultivation, but the rewards for doing so can be immense!

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The Future Of Fundraising: Why Automated Donor Insights Matter https://bloomerang.com/blog/why-automated-donor-insights-matter/ https://bloomerang.com/blog/why-automated-donor-insights-matter/#respond Mon, 14 Apr 2025 09:00:00 +0000 https://bloomerang2dev.wpengine.com/?p=125331 Fundraising success relies on strong donor relationships, but manual data management makes engagement difficult. The Daxko Operations + Bloomerang integration eliminates this challenge by automating donor insights, strengthening retention, and enhancing engagement. With real-time data synchronization, nonprofits can ensure accurate donor records, streamline fundraising efforts, and personalize outreach for lasting impact. Let’s explore why automated […]

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Fundraising success relies on strong donor relationships, but manual data management makes engagement difficult. The Daxko Operations + Bloomerang integration eliminates this challenge by automating donor insights, strengthening retention, and enhancing engagement. With real-time data synchronization, nonprofits can ensure accurate donor records, streamline fundraising efforts, and personalize outreach for lasting impact.

Let’s explore why automated donor insights are the future of fundraising and how this integration empowers nonprofits to retain more donors, drive engagement, and maximize fundraising success.

Why donor data matters more than ever

For nonprofits, donor engagement is about building relationships that last. But too often, outdated and disconnected donor data leads to missed opportunities for meaningful engagement. Without real-time insights, nonprofits may engage donors too late or overlook key giving opportunities, resulting in lower donor retention.

That’s why automated donor insights are transforming fundraising strategies. By integrating Daxko Operations with Bloomerang, nonprofits gain real-time visibility into donor behavior, giving patterns, and member history, ensuring data-driven engagement that strengthens donor loyalty and maximizes fundraising success.

The challenge: Managing donor data manually

Manual donor data management creates inefficiencies that limit engagement and accuracy. Without automation, nonprofits struggle to keep donor records updated, track giving trends, and personalize outreach effectively.

Here’s how these challenges impact fundraising efforts:

  • Duplicate or outdated donor records
  • Missed opportunities for engagement
  • Inaccurate fundraising reports
  • Lapsed donors due to lack of timely outreach

By automating data synchronization between Daxko Operations and Bloomerang, nonprofits can eliminate these roadblocks, ensuring seamless donor engagement, accurate reporting, and stronger relationships that drive long-term fundraising success.

How automating donor data helps build lasting relationships

The Daxko Operations and Bloomerang integration ensures that donor and member history is always updated and accessible in real time. By eliminating manual updates, staff can focus on high-impact donor engagement rather than administrative tasks, strengthening relationships and driving long-term fundraising success.

Real-time data sync for accurate donor insights

Manually updating donor information can lead to inconsistencies, missed opportunities, and outdated records. With automated data sync, your team always has accurate, up-to-date donor records to guide engagement strategies.

  • Seamless integration ensures that all gift and engagement data flows effortlessly between Daxko Operations and Bloomerang.
  • Eliminates the need for manual reconciliation, freeing up staff to focus on donor relationships.
  • Provides a holistic view of donor behavior, including giving trends, engagement levels, and retention insights.

Leveraging member history to strengthen donor intelligence

The integration does more than track donations—it enriches donor intelligence by pulling member history from Daxko Operations into Bloomerang. This added layer of information allows nonprofits to:

  • Identify engaged members who are most likely to become recurring donors.
  • Understand which programs, events, or campaigns drive the most donor participation.
  • Personalize outreach by referencing past interactions and engagements in donor communications.

By connecting member history with donor behavior, nonprofits can craft more relevant, meaningful interactions that inspire greater giving and long-term commitment.

Retention-focused fundraising strategies

Did you know? A 5% increase in donor retention can boost revenue by 25-95%. The Daxko Operations + Bloomerang integration makes donor retention easier by providing real-time donor insights and automated engagement tools that help organizations keep donors involved and giving.

With Bloomerang’s retention-focused donor management tools, organizations can:

  • Track and segment donors based on engagement levels to create targeted outreach.
  • Set up automated follow-ups for lapsed donors, ensuring timely re engagement.
  • Analyze giving patterns to predict donor lifetime value and optimize fundraising strategies.

By leveraging real-time data and automation, nonprofits can move beyond guesswork and build stronger, long-term donor relationships that drive sustainable fundraising growth.

Self-service configuration: Flexible, scalable, and reliable

One key advantage of this integration is its flexibility. While nonprofits can configure integration settings independently, Daxko must first enable a feature toggle before integration settings become accessible.

Once activated, organizations can:

  • Customize their donor data sync preferences to align with their unique fundraising strategy.
  • Ensure a seamless flow of information without requiring external support.
  • Scale their fundraising efforts as donor engagement grows and evolves.

With this self-service model, nonprofits maintain full control over their data, ensuring real-time accuracy, flexibility, and long-term reliability.

Turn data into donor loyalty

Data is one of the most valuable assets for any nonprofit. With the right insights, organizations can build stronger donor relationships and improve fundraising results.  The Daxko Operations and Bloomerang integration enables nonprofits to:

  • Understand donor behavior: Track giving trends, engagement levels, and donation history in real time.
  • Segment and personalize outreach: Use Bloomerang’s powerful segmentation tools to tailor communications based on donor interests and giving patterns.
  • Improve donor retention: Automated updates ensure that donor data is always accurate, helping nonprofits implement effective retention strategies.

By leveraging these data-driven insights, organizations can turn one-time donors into lifelong supporters, strengthening their financial stability and mission impact.

The keys to donor retention

Retaining donors is more cost-effective than acquiring new ones, yet many nonprofits struggle with donor churn. The integration between Daxko Operations and Bloomerang provides nonprofits with the tools needed to improve engagement and long-term donor retention.

Automated data sync for accuracy

No more outdated donor records — all gifts, engagement metrics, and member interactions are updated in real time, ensuring nonprofits have a clear, accurate view of donor relationships.

Personalized communication

With Bloomerang’s segmentation tools, organizations can send targeted messages that resonate with donors, leading to higher engagement and repeat giving.

Real-time retention analytics

Fundraising teams can track donor retention metrics and use actionable insights to identify at-risk donors and re-engage them before they lapse.

Future-proof, scalable solution

As fundraising efforts grow, this integration evolves, with upcoming features like automatic donation syncing, allowing nonprofits to continuously optimize their engagement strategies.

Reliable, real-time reporting for smarter decision-making

Data accuracy is essential for making informed fundraising decisions. With Daxko Operations and Bloomerang’s powerful reporting tools, nonprofits can:

  • Quickly generate donor retention reports
  • Analyze giving trends and campaign performance
  • Identify high-value donors and optimize outreach efforts

These real-time insights empower fundraising teams to act strategically, ensuring every engagement effort is data-backed and impactful.

Why this integration is future-proof

Nonprofits need solutions that grow with them, and this integration is designed to do just that. With ongoing updates and enhancements, organizations can expect:

  • Automated syncing of donation data from Daxko Operations to Bloomerang, further reducing manual entry.
  • Improved donor segmentation tools, enabling more precise and personalized engagement strategies.
  • Expanded reporting capabilities to track retention, giving trends, and campaign performance in real-time.

By future-proofing fundraising efforts, nonprofits can focus on donor relationships while their data remains effortlessly managed. Unlike static donor management solutions, this integration evolves with your nonprofit, ensuring that your fundraising strategy remains innovative and effective.

Unlock the power of automated donor insights

Donor relationships are the heart of successful fundraising, and automation is the key to stronger engagement, retention, and growth.

With Daxko Operations and Bloomerang working together, nonprofits gain real-time donor intelligence, seamless data sync, and personalized engagement strategies that drive long-term success.

Ready to transform your fundraising approach? Learn more about how automated donor insights can help you build lasting donor relationships today!

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7 Tips For Setting Up Your First Donor CRM https://bloomerang.com/blog/7-tips-for-setting-up-your-first-donor-crm/ https://bloomerang.com/blog/7-tips-for-setting-up-your-first-donor-crm/#respond Wed, 02 Apr 2025 09:00:00 +0000 https://bloomerang2dev.wpengine.com/?p=124489 You did it! After years of juggling messy spreadsheets, your organization finally took the plunge and invested in a donor CRM. You sat through sales pitches, weighed your options, and signed the contract. Now… what? Too often, organizations get stuck here. A CRM is just a tool—it won’t magically transform your fundraising unless you put […]

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You did it! After years of juggling messy spreadsheets, your organization finally took the plunge and invested in a donor CRM. You sat through sales pitches, weighed your options, and signed the contract. Now… what?

Too often, organizations get stuck here. A CRM is just a tool—it won’t magically transform your fundraising unless you put it to work. But with a little effort upfront, you can make your CRM a game-changer for your donor relationships and fundraising strategy. Here’s how to set up your CRM to make sure it actually works for you.

1. Import your historical data (but keep it manageable)

The first step is getting your donor history into your CRM. But before you panic at the sight of years of spreadsheets, take a deep breath. You do not need to import everything. Start with the last five years of donation data. That’s usually enough to give you a solid picture of donor trends without drowning in unnecessary records.

If your data is already tidy and you want to go further back, great. But don’t let perfect be the enemy of done. Get the core information in and move forward.

2. Organize your data with the end in mind

Your CRM is only as useful as the data you put into it. If you don’t organize your data intentionally, you’ll find yourself struggling to pull the reports you need later.

To understand what you need, think about the questions you get asked frequently (especially if they currently feel hard to answer). E.g. how much did “X” campaign bring in last year? What percentage of our revenue comes from corporations? How many of our donors live in a certain area? This exercise will help you to understand what needs to be tracked and categorized and what doesn’t.

At a minimum, every donation record should clearly show where the money came from, where it’s going, and who gave it. Was it an individual gift, an event sponsorship, or a grant? Is it unrestricted, or is it designated for a specific program? Taking the time to define these categories early will save you endless frustration down the road.

3. Make your CRM the one-stop shop for all donation information

Your CRM is the home for all your donation data, whether those donations come via checks, through your website, from cash left at your doorstep, wherever. It all needs to land in your CRM so you have a full view of your donor base.

When those checks and bags of cash hit your doorstep, record them in your CRM right away and issue a tax receipt. Hopefully, you’ve picked a CRM with a donation form that integrates with your website, so any online donations will be automatically issued a tax receipt and get entered in your database (please say you did!).

Even if you have a website integration feature, you’ll likely get money from other online sources like Benevity or Paypal that will need to be recorded. Set a recurring reminder for yourself once a month to check all the platforms you receive money from and add those donations to your CRM. This may need to be done manually, or some platforms will provide you with a template that can be exported from the platform and imported into your CRM.

4. Make your CRM data and financial data match

Your CRM isn’t just for donor stewardship—it’s also a financial record, and it needs to align with your accounting system. That means working closely with your bookkeeper or finance team to reconcile CRM entries with your bank deposits on a regular basis. If the numbers don’t match, something’s off, and it’s better to catch errors sooner rather than later.

5. Create instructions others can actually follow

You can’t use your new CRM alone! Other people in your organization will need to use it, and they’ll need clear guidance on how to do it correctly. Instead of writing long-winded manuals no one will read, try recording short screen-share videos using a tool like Loom. Show people how to enter data, pull reports, and follow your organization’s processes. Videos are faster to create, easier for others to follow, and ensure consistency in how the system is used.

6. Adapt as you learn

You’re not going to get everything right the first time, and that’s okay. As you start using the system, you’ll discover better ways to categorize information, streamline processes, and pull useful reports. If something isn’t working, change it. Most CRMs have a bulk edit feature, so you won’t have to fix things one record at a time. The key is to stay flexible and let your CRM evolve with your organization’s needs.

7. Get comfortable experimenting

Test things out in your database and play around! Make a dummy record for you to test on, add fake donations (don’t forget to delete them when you’re done) and send test emails. Don’t be afraid to poke around and explore what this new tool can do for you.

A well-set-up CRM can be one of your most powerful tools for building donor relationships and strengthening your fundraising efforts. But like any tool, its value comes from how you use it. Taking the time to organize your data, keep your financial records aligned, and train your team will ensure that your CRM works for you—not the other way around.

And remember, no system is set in stone. Stay flexible, adjust as you go, and don’t be afraid to explore new features. The more comfortable you get with your CRM, the more it will support your organization’s growth for years to come.

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Don’t Be Mean—Be Median: The Smarter Way To Analyze Donor Data https://bloomerang.com/blog/the-smarter-way-to-analyze-donor-data/ https://bloomerang.com/blog/the-smarter-way-to-analyze-donor-data/#respond Thu, 13 Mar 2025 14:00:00 +0000 https://bloomerang2dev.wpengine.com/?p=125061 Nonprofit fundraisers, meet your new best friend in donor data analysis: the Median average. When it comes to understanding your donor base, using the right type of average is crucial. Outlier donations can skew your results, making your donor base appear more or less stable than it actually is. Enter the Median average, which provides […]

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Nonprofit fundraisers, meet your new best friend in donor data analysis: the Median average.

When it comes to understanding your donor base, using the right type of average is crucial.

Outlier donations can skew your results, making your donor base appear more or less stable than it actually is. Enter the Median average, which provides a more transparent, more realistic picture of your donor data.

Quick math review:

  • Mean: The sum of all values divided by the number of values.
  • Median: The middle value within a range of numbers, meaning 50% of donors give less, and 50% give more.

Here’s an example.
the median average is the smarter way to analyze data

Why Median matters for nonprofits

Unlike the Mean, the Median cuts through the noise of outliers—those extra-large or extra-small donations—and gives you a true middle ground. Look at what happens to the two averages if our example set loses its biggest donor:

the median average is the smarter way to analyze data

That’s a pretty big difference, right? Using the Median is a much more reliable tool for:

  • Understanding your donor base’s typical giving level
  • Setting realistic fundraising goals
  • Accurately forecasting future revenue

Using the mean can create an overly optimistic picture, leading to unrealistic fundraising targets. That’s why we love the Median—it ensures you’re basing decisions on data that truly reflects your donor community.

Take your data analysis to the next level

Want to see proof? Check out this video from Sari McConnell, CFRE & Founder of a strategic fundraising firm for nonprofits called Donor Boom.

If you want to learn more about making the most of your data, check out this Forecasting 101 Webinar and learn how to forecast your nonprofit’s revenue with confidence.

And remember… don’t be Mean. Be Median.

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Transform Tax Summaries Into Giving Statements https://bloomerang.com/blog/transform-tax-summaries-into-giving-statements/ https://bloomerang.com/blog/transform-tax-summaries-into-giving-statements/#respond Thu, 16 Jan 2025 13:00:00 +0000 https://bloomerang2dev.wpengine.com/?p=121568 A new way to strengthen donor connections and showcase their impact. Tax summaries have long been a compliance tool for nonprofits, but Bloomerang refined them as an opportunity to engage donors and highlight their generosity. Bloomerang takes this further with Giving Statements, offering a more holistic and personalized way to celebrate donor support. This isn’t […]

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A new way to strengthen donor connections and showcase their impact.

Tax summaries have long been a compliance tool for nonprofits, but Bloomerang refined them as an opportunity to engage donors and highlight their generosity. Bloomerang takes this further with Giving Statements, offering a more holistic and personalized way to celebrate donor support.

This isn’t just about year-end documentation. It’s about transforming essential communications into a meaningful way to build trust and inspire future generosity.

From Tax Summaries to Giving Statements: What’s new?

While tax summaries focus on financial information, Giving Statements expand the picture. They let you:

  • Show a holistic view of giving: Recognize non-financial contributions like volunteer hours, in-kind gifts, and soft credits, giving donors a complete picture of their impact.
  • Strengthen donor relationships: Use Giving Statements as a touchpoint to thank donors for their yearly contributions and keep them connected to your mission.
  • Highlight tax benefits: Provide donors with a clear visual representation of tax deductions to show the value of their giving and encourage continued generosity.

This evolution reflects a shift in donor expectations—people want communications that feel personal and meaningful, not just transactional. Giving Statements delivers on that expectation.

Giving Statements list in-kind gifts separately from monetary contributions, showing the date and description without confusing '$0' amounts. This follows IRS guidance, focusing on what was donated and when—while leaving fair market value calculations to the donor.

A holistic view of donor support

Giving Statements bring all types of donor contributions together in one place.

  • Financial gifts: Previous year totals and detailed breakdowns of contributions.
  • In-kind donations: Descriptions and dates of non-monetary gifts.
  • Volunteer hours: Recognize the time donors dedicate to your mission.
  • Soft credits: Acknowledge indirect donations separately from tax-deductible gifts, ensuring clarity and reflecting every form of generosity.

By showing all types of contributions together, donors can clearly see the impact of their support.

Show donors their impact with clear, professional Giving Statements. Customize Giving Statements with your organization’s logo, EIN, and branding. Consolidate financial gifts, in-kind donations, volunteer hours, and soft credits into one easy-to-understand document that acknowledges all types of support.

Seamless integration into your workflow

Giving Statements is simple, making the most of tools you already use in Bloomerang:

  • Customize branding by adding your organization’s logo and EIN to ensure your statements accurately reflect your organization’s branding and donor contributions.
  • Generate on-demand by creating statements directly from a donor’s profile with just a few clicks—or send a link via email for higher volume needs.
  • Tailor features to your needs by turning off settings like volunteer hours or soft credits if the data isn’t ready, ensuring a smooth rollout.

These enhancements save time and make it easier to focus on connecting with your donors.

Customize Giving Statements with your organization’s logo, EIN, and branding. Consolidate financial gifts, in-kind donations, volunteer hours, and soft credits into one easy-to-understand document that acknowledges all types of support.

Why Giving Statements matter to donors

Donors want to see the impact of their generosity. Giving Statements makes that possible.

  1. Clarity and connection: Provide a clear overview of contributions, financial and beyond.
  2. Celebrate past support: Highlight the full breadth of donor contributions—from financial gifts to volunteer hours, in-kind donations, and soft credits—showing them how much their generosity matters.
  3. Future inspiration: Reinforce their connection to your mission by showing donors the difference they’ve made and inviting them to continue their support.

For donors, these are more than year-end summaries—they’re proof of the difference donors make and reminders of the mission you share.

Giving Statements make it easy to highlight all types of donor contributions, including indirect giving, with a clear, flexible layout that showcases the value of donors’ support.

Ready to see Giving Statements in action?

Bloomerang Giving Statements build on the strengths of traditional tax summaries, offering a better way to recognize donor impact. By combining financial details with insights tailored to each donor, they turn year-end communications into an opportunity to deepen relationships.

See how easy it can be to make donors feel like a vital part of your mission. Schedule a demo today and explore how Giving Statements can elevate your donor stewardship.

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Use These 5 Metrics To Supercharge Your 2025 Fundraising https://bloomerang.com/blog/5-metrics-to-boost-donor-retention-and-fundraising/ https://bloomerang.com/blog/5-metrics-to-boost-donor-retention-and-fundraising/#respond Mon, 06 Jan 2025 10:30:00 +0000 https://bloomerang2dev.wpengine.com/?p=121027 If you’re like many nonprofit professionals, you may have felt like someone sliding backward down a water slide in 2024. You may feel like your bathing suit came partly off halfway through the ride, but you splashed into December with a mix of chaos and relief. Your budget for this year might feel like worst-case […]

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If you’re like many nonprofit professionals, you may have felt like someone sliding backward down a water slide in 2024.

You may feel like your bathing suit came partly off halfway through the ride, but you splashed into December with a mix of chaos and relief.

Your budget for this year might feel like worst-case scenario planning meets a choose-your-own-adventure novel, complete with the risk of economic chaos at every turn. If you’re in social services, you may worry the demand for your programs will skyrocket as your funding sources dwindle.

But you don’t have the luxury of wallowing in despair.

Not today.

The stakes are too high for your cause and the communities relying on you.

So it’s “Not today, crippling anxiety, not today!” because you love your cause and your community too much to give up on them now.

And… not today, passive-aggressive email from the board chair.

Also, not today, full-blown panic over meeting our aggressive budget goals.

This year will be different. Better. Easier. This year, you’re starting on the right foot—with data-driven insights, realistic, air-tight goals, and the perfect plan to reach them.

How will you do it? By focusing on the metrics that matter and setting clear goals—because you can’t improve what you don’t measure.

The retention metrics that matter

Retention is your single most important metric—the easiest, fastest, and most affordable way to raise more money. Use this handy retention calculator to get started. Then, you can dig a bit deeper.

Measure your retention in three ways:

1. First-time donor conversion rate

If you can get a first-time donor to make a second and even a third gift, you’re well on your way to keeping them! But first-time donors are fickle—only 19% give again. But convert them to repeat donors, and a whopping 63% stick around. Run a report of first-time donors and track how many made a second donation within the same year.

2. Number of new donors retained into year two

Knowing this number helps you set a realistic goal to boost your new donor renewal rate. To find out how many new donors gave again the following year, calculate the number of donors who made their first gift to you in a 12-month period, for example, in 2023. Then, determine how many also made a gift to you in 2024 by dividing the number of 2023 donors by the number of 2024 donors.

For example, if you had 100 first-time donors in 2023 and only 10 made a repeat gift in 2024, that’s a 10% renewal rate. This information might lead you to set a goal for 2025 of a 20% new donor renewal rate and add new donor cultivation strategies to your plan, like new donor welcome calls, a one-month update, or a new donor survey. 

3. Multi-year retention rates

Retention over time matters just as much as year-to-year numbers.

One year, you might raise more money and see your average gift size increase. But if you look at donor loyalty over time, you’d realize your success was based on your most loyal donors giving you more of their hard-earned cash. Over the years, you’ve likely lost thousands of dollars from donor attrition. This scenario usually goes hand in hand with poor donor stewardship—a lack of reporting back to donors, poor thank-you processes, and scant or inconsistent stewardship.

Nonprofits that don’t consider multi-year retention are blind to this problem because they only look at overall income and average gift size. Get under the hood of your data, look at donors who made their first gift 3 – 5 years ago, and track how each donor class (by year) has stayed loyal or dropped off.

You may find tens—if not hundreds—of thousands of dollars you could have easily recovered with better donor retention measurement and stewardship.

Leading metrics that rarely get measured but predict donor value and satisfaction

Retention metrics are the most critical to your success, but they can only tell you what’s already happened. They can help you diagnose where and when donors are falling out of your pipeline, but they don’t give you insight into how a donor will behave in the future.

4. Lifetime value of a donor (LTV)

Knowing donor lifetime value helps you make more educated decisions about investing in acquisition or retention. For example, if you know the lifetime value of your annual fund donors is $1,000, spending $100 to acquire a new one looks like a good investment.

If you have a strong upgrade program to convert donors to monthly giving, major gifts, and bequests, your donor lifetime value should skyrocket.

To calculate your donor lifetime value, multiply the average years a donor stays with you by the average annual gifts, then multiply it by your average gift amount.

For example, if your average donor has supported you for 5 years and gives 3 gifts per year with an average gift of $25, their lifetime value is $375.

5. Donor satisfaction, well-being, and identity

Donors who feel satisfied are twice as likely to give again. Dig deeper into their motivations with surveys or calls that ask: Why do you give?

Adrian Sargeant’s research shows that the strongest predictors of donor loyalty are satisfaction, supporter well-being, and identity—ideas drawn from the emerging science of Philanthropic Psychology or PhilPsych®. In a nutshell, it distinguishes the good feelings we, as donors, get from what we do from the good feelings we get from who we are. Applying the principles of Philanthropic Psychology enables fundraisers to help donors discover their best selves. The more fundraising copy speaks to a person’s identity, the more likely they will increase their giving.

Where do I go from here?

1) Run your retention reports: Calculate your first-time donor conversion rate, new donor retention into year two, and multi-year retention trends. 

2) Calculate donor lifetime value: LTV gives you the data to decide where to invest. Use it to plan better acquisition budgets and retention strategies that keep supporters engaged.

3) Measure donor satisfaction: Ask donors what drives them. Their feedback will help you refine your messaging to better align with their motivations.

4) Set up strategies: Use this data to set air-tight, achievable goals. For instance:

  • Increase first-time donor conversion to 25% with a targeted welcome series.
  • Boost year-two retention by 10% through personalized updates and calls.
  • Upgrade monthly givers to increase lifetime value.

Using data to boost donor retention

The numbers tell a story—if you’re willing to listen. Retention metrics show you what’s working, where you’re losing donors, and how much opportunity is still on the table. Leading indicators like lifetime value and donor satisfaction help you make informed decisions to build a more sustainable future.

Remember: Each number represents a donor who believes in your cause. Treat them well, show them their impact, and make them feel like the heroes they are.

Start measuring, keep improving, and let’s make 2025 your best fundraising year yet.

Ready? You’ve got this.

How do you plan to boost donor retention this year? Let us know in the comments. 

The post Use These 5 Metrics To Supercharge Your 2025 Fundraising appeared first on Bloomerang.

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